shipping + delivery
order process:
clothing by kier is based in the United States with all prices listed in USD ($)
after placing your order, an order confirmation will be sent to the e-mail provided at checkout. orders may take 1-7 business days to process before shipping. *all handmade items have a 7-12 business day process time.* after your order is shipped, you will receive an e-mail containing the tracking number to follow your order. customers are responsible for providing the correct shipping and billing information at checkout. if an item is returned to us, the customer will be held responsible for paying for the postage to re-ship out.
domestic shipping
all domestic orders are shipped tracked via USPS ground delivery, unless priority/express shipping is chosen at checkout. handmade items bought with express delivery will still have the same order processing time
standard US shipping is $5.00USD or $10.00USD for fast delivery. US orders with a value of $150.00USD or more will qualify for free standard shipping.
international shipping
all international orders are shipped using one of two services selected at checkout; USPS first class delivery, or DHL express delivery. please note additional customs fees may apply upon delivery for international orders. customers are responsible for possible import taxes. international orders may take 1-3 weeks for delivery after transit begins through USPS, or 2-3 days through DHL.
international shipping costs are calculated at checkout based on service selected, where you are located, as well as the weight of your package. international buyers will qualify for free shipping through USPS on orders with a value of $250.00USD or more.
please be aware of potential holiday and/or weather delays.
we are not responsible for lost, stolen or destroyed mail. all orders are packaged with care to ensure a safe transit process.
by shopping at clothing by kier you acknowledge and agree to our policies. if you have any questions about your order, please email us at shop-kier@clothingbykier.com with your order number attached in the subject line.